Refund Return Policy
Our policy has been developed with a view to improving our relationships with our customers. This policy has been developed to assure you that, under the following conditions, if a product you have purchased from our store is faulty or unsuitable for you, we will be happy to repair or replace it before your return.
Returns Policy
Cancellation of Orders
If you have placed an order and decide to cancel it before the shipment is sent, please contact our customer support team or drop us a mail. Please be aware that we will not be able to cancel an order after it has been shipped.
Under what conditions can I return/ replace my product?
- All goods returned must be in new, unopened condition with all seals intact.
- Used, damaged or soiled returns will not be accepted and will be returned at the customer’s expense.
- Customers are responsible for return shipping cost associated with returning goods for refund, credit or exchange, and the return shipping cost will be deducted from the customer’s refund.
- If the items shipped by the customer are too expensive, you can consider using a trackable shipping service or purchasing shipping insurance.
Return time：Within 30 days after receiving the items.
Refunds Policy
Refund: After receiving confirmation that the return is correct, the refund amount will be returned from the original payment path of the customer.